Privacy Policy
Effective Date: 1/1/2025
Business Name: AT YOUR REACH LLC
Website: https://www.atyourreach.us
1. Introduction
At AT YOUR REACH LLC (“we,” “our,” or “us”), protecting your privacy and the security of your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services—including college access coaching, income tax preparation, real estate advising, SMS/text messaging, and interactions with our website or digital platforms.
We encourage you to review this Privacy Policy and our Terms & Conditions carefully. Our policies are written to comply with all applicable legal and carrier requirements.
2. Information We Collect
We may collect and store personal information including, but not limited to:
- Full legal names
- Social Security Numbers (SSNs)
- Individual Taxpayer Identification Numbers (ITINs)
- Home, mailing, and work addresses
- Dates of birth
- Bank account and routing numbers
- Email addresses and phone numbers
- Government-issued identification documents
- Login credentials for government, institutional, or real estate–related accounts (e.g., FAFSA, IRS, real estate platforms)
We may also collect technical and usage information through cookies, analytics tools, and similar tracking technologies when you visit our website.
3. How We Use Your Information
Your information may be used to:
- Provide services related to college access, tax preparation, and real estate
- Assist with completing forms and accessing online systems
- Send service updates, reminders, appointment notices, or promotional communications via email, SMS, or other channels
- Improve website functionality and user experience
- Meet legal, regulatory, or compliance obligations
SMS Messaging
If you opt in to receive SMS/text messages, we use your phone number exclusively for the purpose of sending:
- Account notifications
- Appointment reminders
- Service updates
- Customer care messages
- Marketing or promotional messages
- Polling, surveys, or voting-related messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or visit https://www.atyourreach.us.
SMS consent, Mobile Opt-In information, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. College Access Services and FAFSA Disclosure
For clients using our college access support services:
- We provide professional guidance to help you accurately complete the Free Application for Federal Student Aid (FAFSA).
- We do not submit the FAFSA on your behalf.
- The FAFSA is a free federal application available at https://fafsa.gov.
- Clients may complete the FAFSA independently at no cost; our service fee covers professional support to reduce errors and improve accuracy.
5. How We Protect Your Information
We safeguard all personal and sensitive information through encrypted systems, secure digital storage, and strict access controls. Only authorized personnel may access client information.
We will never sell, share, or disclose your sensitive personal information—including SSNs, ITINs, banking data, or login credentials—without your explicit written permission.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance site functionality
- Monitor website performance
- Analyze visitor interactions
- Improve advertising and service delivery
You may disable cookies at any time through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of these third-party sites.
8. Children’s Privacy
Our services may involve the collection of personal data from children under age 13, but only with verifiable parental or legal guardian consent. No information from minors is collected, used, or stored without such authorization.
Parents or legal guardians have the right to:
- Review personal information collected from their child
- Request corrections or updates
- Request deletion of their child’s information
- Withdraw consent for continued data collection
To exercise these rights, email us at hello@atyourreach.us.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or obtain a copy of your information
- Request corrections or updates
- Request deletion
- Withdraw consent for data processing
To submit a request, please contact: hello@atyourreach.us
10. Policy Updates
We may update this Privacy Policy periodically to reflect operational changes or legal requirements. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
AT YOUR REACH LLC
Address: 8401 Mayland Dr Ste A., Richmond, VA 23294
Email: hello@atyourreach.us
Phone: 703-229-7517
Mailing Address
149 E 23rd St Box 62
New York, NY 10010